Shipping within Ukraine is carried out via Nova Poshta from Monday to Friday.
Orders for in-stock items are dispatched within 1–3 business days after the order is placed.
Orders are processed Monday to Friday from 11:00 AM to 7:00 PM. On weekends, the clay kyiv team takes a well-deserved break.
Important! Orders are shipped via Nova Poshta only to branch offices or by courier delivery. Please inspect your items at the Nova Poshta branch in the presence of a Nova Poshta representative or, in the case of courier delivery, in the presence of the Nova Poshta courier.
Every parcel is insured for its full value. If your order is damaged during transportation, Nova Poshta will compensate for the damage, and we will send you a replacement item. 🤍
In urgent cases, taxi delivery within Kyiv is available. For this option, please contact us via Instagram @clay.kyiv or by email at claykyiv.info@gmail.com.
International orders are shipped via Nova Poshta or Meest courier services.