Order delivery within Ukraine is carried out by Nova Poshta from Monday to Friday.
Orders of items in stock are dispatched within 1–3 business days from the date of purchase. Order processing takes place Monday to Friday, from 11:00 to 19:00. On weekends, the Clay Kyiv team takes time to rest and recharge.
Important! Deliveries are shipped via Nova Poshta only to branch offices or by courier service. Please check the integrity of your items at the branch in the presence of Nova Poshta staff, or upon delivery directly with the courier. Each parcel is insured for its full value — in the event of damage during transportation, Nova Poshta will reimburse the cost, and we will send you a replacement 🤍
In special (urgent) cases, same-day delivery by taxi is available within Kyiv. For this option, please contact us via Instagram @clay.kyiv or email us at claykyiv.info@gmail.com.
International orders are shipped via Nova Poshta or Meest courier service.